A quality manual; what is it and what’s in it for you?

ISO standards (e.g. ISO 9001:2015) and the establishment and maintenance of a decent quality management system are inextricably linked. With the quality man-agement system you determine the desired method of working, record it in a clear and structured way and ensure that the procedures and work instructions are accessible to the right people in the […]

The PDCA cycle (Plan-Do-Check-Act) in relation to the ISO 9001 standard requirements

The Plan-Do-Check-Act circle (PDCA cycle) is a method to steer continuous improvement in an organisation. In this article, we tell you all about this much-used method.