ISO certification explained

A comprehensive overview of everything surrounding ISO certification can be found in this article. The costs of certification, the various standards, how long a certification process takes, in short: everything you ever wanted to know is covered.

Why get ISO certification?

You are about to be put out to tender, or you want to win a contract with a new customer or government body, and you are not chosen because you do not have an ISO certificate. It’s time to look into this, because missing out on a contract for that reason is really not the […]

How to deal with a major non conformity

During the external audit, the certification body finds a critical deviation with regard to one of the standard requirements. What now? First of all: no need to panic! Consider a deviation as a gift and not as criticism; it will certainly not result in the loss of your certificate. It gives you the opportunity to […]

Common mistakes in quality management (and how to avoid them)

The first mistake: “I have a manual and procedures so I am doing well in quality management”. A book full of printed paper does not make quality, people make quality. Of course, a system is the basis, the pillar to start from and eventually to fall back on. However, the foundation is laid much earlier. […]

9 tips for effective quality improvement

Quality improvement is the most important goal of an ISO 9001 quality management system. Therefore, continuous improvement and process optimisation are important in order to obtain your certificate. Many organisations struggle with the proper implementation of quality improvement. In this article we give you 9 practical tips to achieve more results. Tip 1: Don’t make […]